> For the complete documentation index, see [llms.txt](https://assiny.gitbook.io/assiny-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://assiny.gitbook.io/assiny-docs/webhooks/payloads/carrinho-abandonado.md).

# Carrinho abandonado

### Particularidades de carrinho abandonado

{% hint style="warning" %}
Alguns dados do cliente podem não vir, já que depende do que o usuário preencheu antes de sair do checkout. Além disso, **não há dados referentes à transação.**
{% endhint %}

{% hint style="info" %}
O evento de carrinho abandonado é iniciado quando o usuário preenche o campo de telefone. Caso ele não compre em até 10 minutos, nós enviamos o webhook de evento.
{% endhint %}

### Payload exemplo:

<pre class="language-json"><code class="lang-json">{
<strong>  "event": "abandoned_checkout",
</strong>  "data": {
    "offer": {
      "id": "635aa697-abcd-abcd-0000-c3eae61a0f66",
      "name": "Nome da oferta de teste",
      "type": "ENTRY",
      "recurrence": null,
      "amount": 3700,
      "checkout_type": "ENTRY",
      "product": {
        "id": "cb5c4da6-1234-1234-0000-657fa9c45329",
        "name": "Nome do produto",
        "producer_name": "Assiny"
      },
      "project_id": "f7525d85-1234-1234-1234-80c6378eeb02"
    },
    "client": {
      "id": "",
      "full_name": "Nicolas Ibraim",
      "first_name": "Nicolas",
      "last_name": "Ibraim",
      "email": "teste@gmail.com",
      "phone": "+5537996961234",
      "document": ""
    },
    "metadata": {
      "utm_campaign": "bio",
      "utm_content": "bio",
      "utm_medium": "bio",
      "utm_source": "instagram",
      "utm_term": "direct",
      "ip": "",
      "user_agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36",
      "url_parameters": {
        "utm_campaign": "bio",
        "utm_content": "bio",
        "utm_medium": "bio",
        "utm_source": "instagram",
        "utm_target": "direct",
        "utm_term": ""
      },
      "funnel_id": "",
      "short_funnel_id": "C3TLLL",
      "node_id": "Woriii",
      "event_source_url": "https://pay.assiny.com.br/C3TLLL/node/Woriii"
    },
    "created_at": "2025-01-21T23:17:21.272179931Z"
  }
}
</code></pre>


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